Restrata relocates its Incident Management Centre

Restrata has recently announced that as of of mid-October 2017, they will relocate their Incident Management Centre (IMC) and office functions to new premises at Provender House, Waterloo Quay Aberdeen.

Restrata relocate its Incident Management Centre capabilities to new location in Waterloo Quay, Aberdeen

Click on the image to see the new IMC layout in a full resolution.

Response for the continued growth and staff acquisition

Speaking of the move, Managing Director, Botan Osman explained: “The move is in line with our continued growth and staff acquisition, and a desire to improve on our first-class facilities which provide support to clients around the globe. “It also reflects our long-term commitment to invest in the oil and gas industry in Aberdeen and the North Sea.”

Craig Menzies, UK Manager, who oversees the day to day running of the IMC, which has been operating out of Aberdeen since 2012, said, “Incident management is a huge responsibility and it cannot be carried out effectively without having the required infrastructure in place. The new centre has been specifically designed to provide efficient and effective emergency response. It incorporates our many years of experience in the region, to ensure we are well placed to assist our clients.”

The new and improved facility covers 3800 sq. ft. and sees a new Observation Room added to improve the delivery of exercising and major simulated events. A new phone system will allow for recorded calls for a more auditable service, and cameras and microphones in the Incident Management Room (IMR) will allow services to be provided for client duty managers operating remotely.

The build will start in August and will be complete by mid-October. A detailed project management plan is in place which will ensure that all services are maintained throughout the transition, and it is anticipated that all contact details will remain unchanged.

About Restrata 24/7/365 Incident Management Centre

Activated by a call to the Control Room Operator, a sophisticated and fully equipped Incident Management Centre (IMC) includes a full range of response services to support your business when an emergency occurs. A range of clients across high risk industries rely on the 24/7/365 Incident Management Centre to help establish the necessary emergency response and crisis management arrangements to allow for the effective management of any incident.

Read more about the capabilities of Restrata IMC

Restrata Incident Management Centre Capabilities

About Safety and Security Consultancy from Restrata

Headquartered in the UAE, with additional offices and representatives throughout the Middle East, Africa, Asia and Europe, Restrata provides a range of services including physical security consulting, situational awareness and telematics, HSE consulting, crisis and continuity management, workforce development and managed services.