Olympics 2012 Professional Consultancy Services
Client : Metropolitan Police Service – Olympic Security Directorate
Date and Duration : September 2010 – September 2012
Place of Performance : London, UK
The UK hosted the 2012 Olympic Games. Restrata was commissioned to provide professional and technical consultancy services to the Olympic Security Directorate (OSD), a division of the Metropolitan Police Service (MPS). Restrata was tasked with developing and implementing specialised security systems and services for the Olympic Park and other London Olympic Venues.
ProjectOlympic CCTV infrastructure and CCTV system integration
OSD required the implementation of a new dedicated CCTV infrastructure solution pan London in order to encompass new and existing CCTV feeds and links between the main Olympic Park and the MPS Special Operations Rooms (SOR), proposed Forward Control Points (FCP) at each London Olympic venue and the SORs and FCP connections with associated venue Local Borough Council’s CCTV system(s):
Additional infrastructure included connections to Counter Terrorist and Serious Crime divisions of the MPS and British Transport Police. Restrata designed the technical solution and successfully delivered the main infrastructure and integration between the Olympic Park and MPS C4i control rooms.
In order for the solution to maintain operations, Restrata designed a fully resilient network ensuring that the MPS SORs will always have connectivity with the main Olympic Park. Should both SORs incur failover then the local Authorities would still be sending CCTV images to the FCPs as required ensuring a situational awareness is preserved for Gold, Silver and Bronze control rooms.
Restrata was key in the integration of the Olympic Park Command Perimeter Security System (CPSS) with the MPS SOR to allow an MPS operator to fully ‘select’ and ‘control’ Olympic Park CCTV cameras at different MPS ‘nodes/sites’ via core command and control systems. This enabled MPS to have the ability to select and control up to 50 Olympic Park CCTV cameras concurrently and the ability to select any of the cameras on the Park which was circa 2500 cameras. The integration at venue level enabled the MPS to select and control MPS CCTV cameras pan London from within the Park Operations Centre (POC). This included all MPS CCTV, MPS Rapid Deployment Cameras (RDC), Transport for London (TfL) cameras and Local Authority cameras. Restrata also provided CCTV workstation facilities in the Main Stadium and other venue control rooms.
Restrata also integrated the following LOCOG venue Security Management Systems (SMS) with MPS main operations centres and Local Authority control rooms that are pertinent to a specific Olympic venue:
- Wembley Arena
- Wembley Stadium
- Horse Guards Parade
- Hyde Park
- Greenwich Park
- Royal Artillery Barracks
- Earls Court
- North Greenwich Arena
The solution involved full select and control of MPS CCTV cameras from within a venue and full select and control of all LOCOG venue cameras within MPS command centres.
Rapid Deployment Camera (RDC) System
In conjunction with MPS Operational Technology (OT) department Restrata surveyed all London Olympic venues for existing CCTV provision; venue, Local Authority, MPS and TfL cameras and considered what LOCOG were installing. Restrata assisted in designing the solution for deploying RDC surveillance systems to monitor key transport hubs and main ingress/egress to London Olympic venues. Video and telemetry was designed into the solution in order for selection and control to be via remote MPS stations and from within a venue itself via the LOCOG SMS operated by G4S.
LOCOG Security Advisors
Restrata also assisted with technical design workshops and the review of technical specifications for the London Organising Committee for the Olympic and Paralympic Games (LOCOG). This included perimeter surveillance and security systems, access control, Hostile Vehicle Mitigation (HVM) and the implementation of their integrated Security Management Systems (SMS). Restrata helped with all stages on the Tender Evaluation process, implementation and rigorous testing of the LOCOG SMS integration with MPS for Olympic Park and London venues.
Multi Agency and Partner Working
In order to deliver the Olympic projects, Restrata was required to liaise with and manage the following stakeholders and companies:
- MPS CT
- MPS Ops
- MPS 2012 command
- MPS Marine Unit
- British Transport Police
- London Ambulance Service
- London Fire Brigade
- ODA Security
- ODA Transport
- London Local Authorities
- Venue owners
- Other 3rd Party Stakeholders i.e. Building owners
- Royal Parks
- Foreign and Commonwealth Office
- Buckingham Palace
- Canary Wharf Management
- Surrey Police
- Surrey County Council
- BT Redcare, Global Services & Open Reach
- CIS services
- Local Authority incumbents
- Various ancillary equipment suppliers
Successes Achieved during the Games
The 2012 Games was a huge success in terms of policing operations. All LOCOG CCTV and specific Local Authority, ODA Transport, Thames Barrier and Surrey Police control rooms were all integrated successfully with the MPS. The Television Network Protocol (TVNP) that was used to integrate all systems operated with 100% availability throughout and operators in Lambeth and at each venue had full select and control capability between all systems at all times, this was a great achievement as Lambeth was running 24/7 operations.
An issue occurred at Lambeth which meant that Gold and Silver command teams had to relocate to the Hendon fallback site. It should be noted that the MPS practise the fallback procedures but have never had to actually operate from the fallback site. The way the CCTV system was designed with the Olympic Park and its resilient nature of the infrastructure, within minutes all operations were up and running and the Gold and Silver command team had selected the same CCTV images from the Park that were being viewed at Lambeth previously. This was a great success in ensuring Policing operations continued seamlessly.
- Technical project management and consultancy services
- Technical specification development and design
- Tender management and procurement
- Technical Project Management for installation, testing and handover
- Security advisors for OSD, MPS and LOCOG