Hotel Security Challenged Globally
Hotel security involves the protection of guests, employees and the physical asset of the property from criminal activity, crisis and emergency situations. The risk to the hotel industry is increasing around the globe, and terror attacks are becoming more prevalent in recent years. Some of the most high profile attacks include:
- The Mumbai attacks in November 2008 that resulted in over 200 hostages and killed as many as 60 people.
- The mass shooting in a Tunisian tourist resort in June 2015 which left 38 dead.
- The hostage situation in Mali in November 2015 which ended with the shooting of more than 20 of those held against their will.
- The Burkina Faso incident in January 2016 that combined a hostage situation, explosions and shootings, and culminated in 28 dead and a further 56 injured
An examination of these hotel attacks alone demonstrates a worrying trend. Attacks on hotels have ranged from the involvement of active shooters, to vehicle borne attacks on hotel buildings, and the public nature of ‘the hotel’ leaves these spaces vulnerable to high profile attacks.
Understanding the Risks
The hotel industry must ensure their guests and employees are not placed at undue risk, whilst balancing the business needs of a safe and welcoming hotel environment. To support with this, the security consultants at Restrata have created a white paper that identifies the threats and explains why hotels and the hospitality sector in general have become such a prominent target, particularly in the MENA region. In addition, the white paper outlines a best practice guide to improving hotel security and actions that can be undertaken to mitigate risk.