Restrata’s Incident & Crisis Manager connects and digitises your emergency response processes, allowing you to increase duty of care, mitigate disruption and coordinate a more effective outcome.

  • Create end-to-end connection across all your levels of incident response
  • Gain accurate, real-time intelligence of your operations from a single platform
  • Make the right decisions, faster, increasing duty of care and business resilience

BOOK A DEMO OF INCIDENT & CRISIS MANAGER

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A SINGLE PLATFORM CONNECTING ALL 3
LEVELS OF YOUR RESPONSE

Incident & Crisis Manager allows users to take greater control of the emergency. Through rapid sharing of critical information across site response teams, incident management teams and
crisis management teams, you have the right information to act at the right time.

Traditional Incident Management

Fragmented systems create poor situational awareness

Limited access to critical information

Hard to communicate effectively

Slower response times put lives at risk

Manual reporting of incidents

Response coordination difficult with a distributed workforce

Unclear roles and responsibilities

Incident _ Crisis Manger Icon

Incident & Crisis Manager

End-to-end Connection Icon

End-to-end connection

Real-time data Icon

Real-time data

Automate your response Icon

Automate your response

Increase duty of care

Increase duty of care

Create audit trails Icon

Create audit trails

Coordinate remote responses Icon

Coordinate remote responses

Structured team roles Icon

Structured team roles

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Incident & Crisis Manager | Capabilities

Restrata Platform Incident & Crisis Manager allows you to create and categorise incidents, organise your team response and manage tasks based on increased situational awareness during an emergency.

CASE MANAGER

Increase situational awareness of incidents and shared knowledge of high-level information. Users can configure case types which will allow personnel to decide how a case will be handled by their incident management team. This includes setting severity levels, status flows, teams, roles, and permissions for the response process.

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Incident & Crisis Manager | Capabilities

Restrata Platform Incident & Crisis Manager allows you to create and categorise incidents, organise your team response and manage tasks based on increased situational awareness during an emergency.

TEAMS AND ROLES

Manage response teams across all levels including changes of personnel over time. This feature allows systems administrators to set individual user and team permissions across the platform, which controls team structure and access. In the remote world we live in this also allows you to see which of the team are online.

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Incident & Crisis Manager | Capabilities

Restrata Platform Incident & Crisis Manager allows you to create and categorise incidents, organise your team response and manage tasks based on increased situational awareness during an emergency.

BRIEFINGS

View historic trail of briefings, create descriptions and manage priorities. This feature allows response teams to plan or review status briefings in advance or retrospectively, as well as document the current situation, priorities and assign tasks to personnel or teams. This allows teams to see a summary of the status of the incident and priorities and actions issued at various points throughout the incident.

Briefings
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Incident & Crisis Manager | Capabilities

Restrata Platform Incident & Crisis Manager allows you to create and categorise incidents, organise your team response and manage tasks based on increased situational awareness during an emergency.

EVENTS

Events are a record of each user’s activity within the case, and includes logs of who did what, when and where. This creates a compliant audit trail of activity throughout the response for post-event reporting purposes. This functionality enables users to view a historic log of events and filter key and escalated events. This area pulls information from other areas ensuring that no duplicate entry is required throughout the incident, this can be filtered to allow for focus on specific activity or timeframe should this be required.

Events
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Incident & Crisis Manager | Capabilities

Restrata Platform Incident & Crisis Manager allows you to create and categorise incidents, organise your team response and manage tasks based on increased situational awareness during an emergency.

LOGISTICS

This feature provides users with the capability to manage all logistical activity throughout the incident response. Logistics captures the movement of people, teams, and personnel on land, sea and air movements, including passengers as they travel from location to location throughout your response.

Logistics
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Incident & Crisis Manager | Capabilities

Restrata Platform Incident & Crisis Manager allows you to create and categorise incidents, organise your team response and manage tasks based on increased situational awareness during an emergency.

PEOPLE

Manage people on site at each location that are associated with the incident and assign their current status. Access real time data to understand who is in a building or on site, and ensure they are accounted for in the platform. This allows better decision making around how to manage and move people to safety.

People
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Incident & Crisis Manager | Capabilities

Restrata Platform Incident & Crisis Manager allows you to create and categorise incidents, organise your team response and manage tasks based on increased situational awareness during an emergency.

MEDIA

Capture and manage press releases, media responses, events, and track enquiries. Assign tasks to the various incident roles across teams and provide checklists of tasks for each to complete. Also log conversations to ensure an audit trail of communications, including who, when and how for how long, between stakeholders so that everyone is kept informed and up to date. This suite of essential features gives you the tools to handle the critical area of reputation management and control the message that is presented to key stakeholders and the general public.

Media
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Incident & Crisis Manager | Capabilities

Restrata Platform Incident & Crisis Manager allows you to create and categorise incidents, organise your team response and manage tasks based on increased situational awareness during an emergency.

AUDIT TRAIL

Full, secure audit trail of all information related to incident response. Historic archive to support enquiries and investigations. Secure data control with permissions customized. Reduce reputational risk with better critical information control.

Audit trail
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Incident & Crisis Manager | Capabilities

Restrata Platform Incident & Crisis Manager allows you to create and categorise incidents, organise your team response and manage tasks based on increased situational awareness during an emergency.

TRAINING

Safe training mode for all training exercises. Audit trail of all exercises for future reference.

training 1
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Incident & Crisis Manager | Capabilities

Restrata Platform Incident & Crisis Manager allows you to create and categorise incidents, organise your team response and manage tasks based on increased situational awareness during an emergency.

REMOTE RESPONSE

Designed for teams that need to operate remotely during an incident. Fully or partially remote teams can respond effectively and securely. Preview who is available and online, and who is not. Carry out a pandemic proof response. Competency management.

Remote response
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Incident & Crisis Manager | Capabilities

Restrata Platform Incident & Crisis Manager allows you to create and categorise incidents, organise your team response and manage tasks based on increased situational awareness during an emergency.

COMMON OPERATING PICTURE

Securely store key people, identity, HR information. Replace manual records and systems.

Common operating picture

Organisations already using Incident & Crisis Manager

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Ready to connect the reality on the ground with the response in your control centre?

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