Restrata Platform Incident & Crisis Manager connects and digitises your emergency response processes, allowing you to increase duty of care, mitigate disruption and coordinate a more effective outcome.
A SINGLE PLATFORM CONNECTING ALL 3
LEVELS OF YOUR RESPONSE
Incident & Crisis Manager allows users to take greater control of the emergency. Through rapid sharing of critical information across site response teams, incident management teams and
crisis management teams, you have the right information to act at the right time.
Traditional Incident Management
Fragmented systems create poor situational awareness
Limited access to critical information
Hard to communicate effectively
Slower response times put lives at risk
Manual reporting of incidents
Response coordination difficult with a distributed workforce
Unclear roles and responsibilities
Incident & Crisis Manager
End-to-end connection
Real-time data
Automate your response
Increase duty of care
Create audit trails
Coordinate remote responses
Structured team roles
Incident & Crisis Manager | Capabilities
Restrata Platform Incident & Crisis Manager allows you to create and categorise incidents, organise your team response and manage tasks based on increased situational awareness during an emergency.
CASE MANAGER
Increase situational awareness of incidents and shared knowledge of high-level information. Users can configure case types which will allow personnel to decide how a case will be handled by their incident management team. This includes setting severity levels, status flows, teams, roles, and permissions for the response process.
Incident & Crisis Manager | Capabilities
Restrata Platform Incident & Crisis Manager allows you to create and categorise incidents, organise your team response and manage tasks based on increased situational awareness during an emergency.
TEAMS AND ROLES
Manage response teams across all levels including changes of personnel over time. This feature allows systems administrators to set individual user and team permissions across the platform, which controls team structure and access. In the remote world we live in this also allows you to see which of the team are online.
Incident & Crisis Manager | Capabilities
Restrata Platform Incident & Crisis Manager allows you to create and categorise incidents, organise your team response and manage tasks based on increased situational awareness during an emergency.
BRIEFINGS
View historic trail of briefings, create descriptions and manage priorities. This feature allows response teams to plan or review status briefings in advance or retrospectively, as well as document the current situation, priorities and assign tasks to personnel or teams. This allows teams to see a summary of the status of the incident and priorities and actions issued at various points throughout the incident.
Incident & Crisis Manager | Capabilities
Restrata Platform Incident & Crisis Manager allows you to create and categorise incidents, organise your team response and manage tasks based on increased situational awareness during an emergency.
EVENTS
Events are a record of each user’s activity within the case, and includes logs of who did what, when and where. This creates a compliant audit trail of activity throughout the response for post-event reporting purposes. This functionality enables users to view a historic log of events and filter key and escalated events. This area pulls information from other areas ensuring that no duplicate entry is required throughout the incident, this can be filtered to allow for focus on specific activity or timeframe should this be required.
Incident & Crisis Manager | Capabilities
Restrata Platform Incident & Crisis Manager allows you to create and categorise incidents, organise your team response and manage tasks based on increased situational awareness during an emergency.
LOGISTICS
This feature provides users with the capability to manage all logistical activity throughout the incident response. Logistics captures the movement of people, teams, and personnel on land, sea and air movements, including passengers as they travel from location to location throughout your response.
Incident & Crisis Manager | Capabilities
Restrata Platform Incident & Crisis Manager allows you to create and categorise incidents, organise your team response and manage tasks based on increased situational awareness during an emergency.
PEOPLE
Manage people on site at each location that are associated with the incident and assign their current status. Access real time data to understand who is in a building or on site, and ensure they are accounted for in the platform. This allows better decision making around how to manage and move people to safety.
Incident & Crisis Manager | Capabilities
Restrata Platform Incident & Crisis Manager allows you to create and categorise incidents, organise your team response and manage tasks based on increased situational awareness during an emergency.
MEDIA
Capture and manage press releases, media responses, events, and track enquiries. Assign tasks to the various incident roles across teams and provide checklists of tasks for each to complete. Also log conversations to ensure an audit trail of communications, including who, when and how for how long, between stakeholders so that everyone is kept informed and up to date. This suite of essential features gives you the tools to handle the critical area of reputation management and control the message that is presented to key stakeholders and the general public.
Incident & Crisis Manager | Capabilities
Restrata Platform Incident & Crisis Manager allows you to create and categorise incidents, organise your team response and manage tasks based on increased situational awareness during an emergency.
AUDIT TRAIL
Full, secure audit trail of all information related to incident response. Historic archive to support enquiries and investigations. Secure data control with permissions customized. Reduce reputational risk with better critical information control.
Incident & Crisis Manager | Capabilities
Restrata Platform Incident & Crisis Manager allows you to create and categorise incidents, organise your team response and manage tasks based on increased situational awareness during an emergency.
TRAINING
Safe training mode for all training exercises. Audit trail of all exercises for future reference.
Incident & Crisis Manager | Capabilities
Restrata Platform Incident & Crisis Manager allows you to create and categorise incidents, organise your team response and manage tasks based on increased situational awareness during an emergency.
REMOTE RESPONSE
Designed for teams that need to operate remotely during an incident. Fully or partially remote teams can respond effectively and securely. Preview who is available and online, and who is not. Carry out a pandemic proof response. Competency management.
Incident & Crisis Manager | Capabilities
Restrata Platform Incident & Crisis Manager allows you to create and categorise incidents, organise your team response and manage tasks based on increased situational awareness during an emergency.
COMMON OPERATING PICTURE
Securely store key people, identity, HR information. Replace manual records and systems.
Organisations already using Incident & Crisis Manager
EXPLORE RESTRATA PLATFORM
Core
People | Assets | Organisation | Locate | Communicate
+ ADD TO CORE
Connected Last Mile
Digitise your last mile and safeguard your people and assets where it matters most.
- Pob
- Local Travel Request
- Evacuations
- Terminal Apps
- Mustering
- Offline Resilience
- Journey Manager
- Visitors
- ID Card Printing
- Lone Worker
Incident & Crisis Manager
Minimise time from incident to response with real-time data to reduce impact and improve resilience.
- Case Manager
- Logistics
- Briefings
- Audit Trail
- Events
- Media
- Relative Response
- Action Log
Global Ops
Aggregate your global picture by connecting the detail of your last miles with your enterprise systems.
- Global People Dashboard
- Global Incident Manager
- Country Evacuations
- Global Pandemic Manager
- Global Travel Request
Ready to connect the reality on the ground with the response in your control centre?
