Professional Services

The expert layer.
Built by people who’ve been there.  

Restrata's team has worked in some of the world's most complex, high-threat environments. We assess your risk, identify critical gaps, and help build the frameworks, capabilities and confidence you need to strengthen operational resilience. 

Professional Services

The expert layer.
Built by people who’ve been there.  

Restrata's team has worked in some of the world's most complex, high-threat environments. We assess your risk, identify critical gaps, and help build the frameworks, capabilities and confidence you need to strengthen operational resilience. 

Professional Services

The expert layer.
Built by people who’ve been there.  

Restrata's team has worked in some of the world's most complex, high-threat environments. We assess your risk, identify critical gaps, and help build the frameworks, capabilities and confidence you need to strengthen operational resilience. 

0 Years

of operational resilience expertise

0%

client satisfaction

+0 NPS

Clearing Bain & Company's +70 world-class threshold

Five disciplines that underpin operational resilience management

01
Enterprise Risk Management
ERM design and assessments that strengthen your operational resilience management programme.
02
Business Continuity
BCMS design, programme assessments, business impact analysis, and business continuity planning.
03
Crisis & Emergency Management
Crisis management system design, programme assessments, emergency response plan review and development, and embedded CMT and IMT advisory.
04
Capability Development
CMT and IMT training, exercises and simulations, family liaison training, crisis communications training, and role-specific programmes.
05
resilienceOS Enablement
Discovery workshops, value and benefit mapping, change programme design, and ROC / GSOC design.

A proven methodology for operational resilience management 

Every organisation approaches operational resilience management from a different starting point – recovering from a crisis, preparing for a regulatory exercise, demonstrating compliance with frameworks such as ISO 22301 or DORA, or building capability in a higher-risk region. The methodology flexes to wherever you are today. 

01
Assess
Gap analysis, risk review, and data gathering across your operations and existing arrangements.
02
Design
Strategy workshops to align vision, define scope, and design fit-for-purpose resilience frameworks.
03
Build
Development of plans, procedures, and resilienceOS configuration tailored to your organisation.
04
Train
Hands-on training and tabletop exercises that build team competence and confidence.
05
Test
Simulated exercises that validate plans, technology, and team readiness under realistic conditions.
Sustain
Continuous improvement, assurance reviews, and ongoing advisory to maintain resilience maturity.

Why organisations choose Restrata

Most providers specialise in one area. Restrata combines consulting expertise, operational technology, managed services and Operational AI within one resilience ecosystem. 

Our consultants have managed real incidents, led crisis rooms and advised executive teams under pressure. That operational experience shapes every engagement, from strategy and planning to exercises, technology and ongoing operational support. 

Strategy
Risk, resilience and crisis management expertise.
Technology
resilienceOS, the connected platform for operational resilience.
Operations
24/7 Resilience Operations Centre support and managed services.
Operational AI
Our Operational AI, ROSA, is embedded intelligence designed to accelerate decision-making.
One resilience ecosystem

I’ve never attended a training course that I didn’t want to end until now. The content, format and presenters are excellent. The interplay between the trainers made the emotionally-charged content easier to understand the process and the post-exercise feedback was useful.

Client Testimonial, Emergency Response Training

Building Resilience for High-Risk Offshore Operations

Creating a Unified Response Capability in the South China Sea

Location: Philippines
Sector: Oil & Gas
Capability: Resilience Consulting & Training
The Challenge

A major offshore drilling programme in the South China Sea required a coordinated resilience capability spanning local and international teams. The organisation needed to align operators, contractors and stakeholders while ensuring people, processes and technology could work together during complex operational scenarios.

Restrata's Role

Restrata designed and implemented an integrated resilience programme combining consulting expertise, training, operational planning and resilienceOS technology. The engagement focused on establishing a unified operating model that improved visibility, strengthened governance and created a more structured approach to incident management across multiple locations.

The Outcome

The organisation moved from fragmented and largely manual processes to a digitally enabled resilience capability. What began as a focused engagement has since evolved into a broader operational partnership supporting resilience across the client's wider operations.

Building a National Response Capability

Supporting Energy Development in an Emerging Market

Location: Suriname
Sector: Oil & Gas
Capability: Regulatory & Training Services
The Challenge

As offshore energy development accelerated in Suriname, operators faced a significant challenge: there was no established framework for large-scale incident response coordination.

Restrata's Role

Restrata worked alongside operators and local authorities to strengthen national preparedness through training, operational planning and coordination support. The engagement focused on aligning industry and government stakeholders while establishing the foundations for future response capability and regulatory development.

The Outcome

The project helped create the foundations of a coordinated national response capability and established a pathway towards a more scalable and resilient operating model. Restrata continues to support the development of future regulatory frameworks and response infrastructure as the country's energy sector grows.

Transforming Incident Management for Critical National Infrastructure

Moving Beyond Manual Processes

Location: UK
Sector: Critical National Infrastructure
Capability: Digital Transformation & Incident Management
The Challenge

A strategically important UK energy facility relied heavily on manual processes to manage operational incidents, limiting visibility and coordination between site teams and corporate stakeholders. The organisation recognised the need for a more structured and scalable approach to incident management.

Restrata's Role

Restrata supported the transition through a combination of consulting services, training programmes and exercising designed to build resilience across critical operations. The engagement introduced structured workflows, enhanced accountability and improved situational awareness across operational and leadership teams. The engagement focused on establishing a unified operating model that improved visibility, strengthened governance and created a more structured approach to incident management across multiple locations.

The Outcome

The organisation is progressing towards a modern, digitally enabled incident management capability that strengthens governance, improves resilience and supports a critical contributor to the UK's energy infrastructure. Legacy processes are being replaced with a scalable operating model designed to support both day-to-day operations and major incident response.

Building Resilience for High-Risk Offshore Operations

Creating a Unified Response Capability in the South China Sea

Location: Philippines
Sector: Oil & Gas
Capability: Resilience Consulting & Training
The Challenge

A major offshore drilling programme in the South China Sea required a coordinated resilience capability spanning local and international teams. The organisation needed to align operators, contractors and stakeholders while ensuring people, processes and technology could work together during complex operational scenarios.

Restrata's Role

Restrata designed and implemented an integrated resilience programme combining consulting expertise, training, operational planning and resilienceOS technology. The engagement focused on establishing a unified operating model that improved visibility, strengthened governance and created a more structured approach to incident management across multiple locations.

The Outcome

Placeholder copy — the outcome of the engagement, describing the unified response capability now in place across the drilling programme and its stakeholders. Second placeholder paragraph summarising the lasting improvement in readiness, coordination and assurance across the operation.

Building a National Response Capability

Supporting Energy Development in an Emerging Market

Location: Suriname
Sector: Oil & Gas
Capability: Regulatory & Training Services
The Challenge

As offshore energy development accelerated in Suriname, operators faced a significant challenge: there was no established framework for large-scale incident response coordination. Government agencies, industry stakeholders and emergency response organisations all needed to build capability simultaneously.

Restrata's Role

Placeholder copy — Restrata's role in establishing the national response framework, spanning regulatory advisory and capability-building across government and industry. Second placeholder paragraph describing the training delivered to agencies, operators and emergency response organisations.

The Outcome

The organisation moved from fragmented and largely manual processes to a digitally enabled resilience capability. What began as a focused engagement has since evolved into a broader operational partnership supporting resilience across the client's wider operations.

Transforming Incident Management for Critical National Infrastructure

Moving Beyond Manual Processes

Location: UK
Sector: Critical National Infrastructure
Capability: Digital Transformation & Incident Management
The Challenge

A strategically important UK energy facility relied heavily on manual processes to manage operational incidents, limiting visibility and coordination between site teams and corporate stakeholders. The organisation recognised the need for a more structured and scalable approach to incident management.

Restrata's Role

Placeholder copy — Restrata's role in the digital transformation, describing how manual incident processes were replaced with a structured, connected approach. Second placeholder paragraph covering the visibility and coordination now shared between site teams and corporate stakeholders.

The Outcome

Placeholder copy — the outcome for the facility, describing the structured, scalable incident management approach now in operation. Second placeholder paragraph summarising improved visibility, coordination and assurance across the organisation.

One team, no hand-offs.

From strategy and implementation to 24/7 operational support, the same experts stay with you every step of the way.