resilienceOS Testimonials & Reviews | Operational Resilience Software
Hear from top operators why they love resilienceOS
We're trusted in over 50+ countries by industry-leading companies. Thanks to our deep expertise as security operators and experience within critical event management, we've built the best operational resilience software (resilienceOS) from the ground up to help organisations around the globe gain more visibility and control over their operations, adapt to dynamic risk and disruption, and respond to incidents and crises faster.
Don't just take our word for it - see what resilienceOS users say below.
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" My name is Ryan Evans. I'm with Lewis Energy Group and I'm the director of Global Security. One of the biggest challenges I'm trying to solve at Lewis Energy Group is bringing all of our assets together under one common operating picture. Being able to monitor travel worldwide and have a mass communication system that works effectively.
resilienceOS has helped us solve a lot of issues. We've started mapping all of our assets. We're able to do a lot of overlays on top of that so we can put our vehicle tracking system on top of that, as well as weather aviation, maritime access control, and our video management system to include mass communications and employee tracking when they travel.
My first impressions of resilienceOS was just ease of use, having everything on the same page, the same screen, identifying what risk that we have and being able to see that immediately. It was great. The most cutting edge parts of resilienceOS is the employee tracking. A lot of our executives, they don't like to be tracked, so they're able to turn off and on the tracking system, they have that immediate SOS button that is available to them instead of having to go through a couple pages and finding that SOS button, it's right there.
It's very accessible to our executives in the event of an incident."
- Ryan Evans - Director of Global Security at Lewis Energy Group
"My name is Gerard. So I'm the head of the Risk Analysis Center from Calsius Solutions based out of Singapore. So we provide a lot of services to our clients. We run GSOCs. We have an Intel team. So there's a lot of information out there. I think one of the key challenges is how do you fuse it all together into a single pane of glass?
How do you give that single comprehensive picture to our clients for our Intel teams to pull it all together and make sense of things? I think resilienceOS provides one very strong option in terms of pulling all those different sources together. I certainly like the fact that it's able to integrate with a lot of different Intel sources at the same time.
It's also flexible enough for us to configure. And I think that positions itself very well relative to, I think, all the other needs that we have. Yeah, it's a pretty good strong contender. I think the interface itself looks pretty user friendly. So I think that, that's a win already because you want things to be to be easy to use whether it's for the analysts, for the operators, or even for the clients themselves. And I think having the ability to integrate playbooks as well as is a real strength for resilience."
Sandy Romeo, I work for Concentric Advisors, we're a private security company. And my role is Director of Embedded Programs.
I like the user interface. I think it's really easy to, it looks like it's very easy to navigate. The graphics are really clear. All the icons make sense. I wasn't looking at it thinking like, what does that mean or what is, it was easy easy to use. So I like that. From my optic I think it's really just streamlining everything and putting it all in one place.
I like that it has the ability to take the systems we're already using the intelligence from those and just pull it in. And I like the ability to be able to put in our own information so we can flag things like, Hey, we stayed at this hotel and it was, the security was not great there so don't stay at this hotel.
We can have our own intelligence in there. So I really think it could help bring everything together and solve some of those disparate systems that we have that we just, they don't talk to each other right now. That'd be great.
My name is Scott Gibson. I'm a Senior Director at The Chertoff Group. We're a security risk advisory firm. I work in our security risk and resilience practice. Right now, the landscape for resilience is complex. And especially the tools that support it. I think right now what we've seen over the past five years especially is a lot of bifurcation of capability.
A lot of very specific tools to solve specific challenges. But less and less integration and now seeing something like resilienceOS being able to integrate various systems, various information streams and also being able to action that information effectively across your company, not just within a security organization, but within the various stakeholders and roles and responsibilities.
There's a lot of power in that in driving efficiency, but also effectiveness for a security team in managing risk and overall resilience. First impressions, I thought one, the integration looked very nice, which obviously is not necessarily the most important thing, but having worked with a lot of operators and been in operator roles before, I'll say that having a clean tool that's easy to work with and understand has a lot of value.
For me, it was also impressive to see the ease of using the system, the amount of information that could be incorporated into it. But also, despite that, not an overly significant amount of noise. The ability to target information in a specific way that's meaningful to an operator, to an organization.
And then action that was impressive. I think resilience is often a distinct conversation from risk and a lot of companies. And I think that's clear in the way you look at organizational structures. More and more today, you're seeing business continuity and crisis management is functions being bolted onto security organizations because nobody else knows where to put them.
And security is already response focused, so why not put it there? But that doesn't necessarily come with the understanding of the discipline and how those risks have implications for the broader enterprise. While security risk is its own specific area, understanding how that translates to resilience and how a resilience capability fits into an overall enterprise risk management function isn't, I think, super well clear or understood yet for a lot of organizations.
So having a capability to broaden that understanding and help companies better capture risk and resilience in a single pane of glass and how that's managed can be pretty impactful.
The most cutting edge piece that I found valuable, especially from the CSO lens is the kind of open source information pull, like the ability to use Dataminr or other systems and incorporate that directly and a very easy kind of toggle on toggle off kind of way.
That's a leap forward. I think in a lot of ways for the centralization of information management, and then again, from an operator lens, the ability to transition that into actionable and automated workflows, there's a lot of benefit that's going to provide security and resilience teams.
My name is Amanda Jones. I work for Western Governor University and I am the head of physical security for the team. Coming in as a brand new head of the team, I am actually full doing a full gap analysis of our program, trying to figure out where our gaps are. One thing I've noticed is that in a team that's scaled so quickly, we haven't had a chance to really keep up with the foundations, so I'm trying to implement basic, functional, high impact, low disruption solutions.
My first impression of resilience os I would say that it was a very user-friendly platform. It seemed to not have to require a lot of backend customization. Something that if I wanted to toggle on or toggle off certain functionality, I could do it on my own to see what best suits the needs, and then adapt the program according.
Being able to consolidate a lot of the functionality into one user-friendly dashboard is super beneficial, especially during a crisis situation. When you don't have the time or the luxury to be able to switch between platforms, you wanna have everything in a one-stop shop. So I think having that impact and having that ease of flow during the process is certainly helpful and it'll reduce a lot of downtime.
The plug and play functionality with the data integration is very cutting edge in the sense that you're not committed to one specific data feed. You can actually determine on the fly what works best for your team and then tailored accordingly. And I also love the fact that you can actually have that API with other sources that may not necessarily already be there if I already have somebody at my own contract that I wanna work with.
Being able to plug them in and still utilize them under one view is certainly helpful.
My name is Adam Good, and I work for Merck Pharmaceuticals, and I'm attached to the intelligence group of global security. My first impressions of resilienceOS, I was impressed with the visual quickness that it was responding in, and the ability to turn things on and off based upon the levels that we need.
I think that resilienceOS can help us with the spatial relations, where our things are, and bringing in our existing feeds to help as things are happening around the world. resilienceOS can help us by cutting down the time we're wasting on understanding, again, the spatial relations. I think that we're looking to work smarter, not harder.
I'm Colonel Mohammad Gundaghi. I work for Oracle, based out of India, Pune, close to Mumbai if you're aware. And I head the physical security department as well as crisis management for my company in India and South Asia.
The data integration and the applicability to crisis and events right down to the, geofencing of, whether employees or vehicles or, assets or even locations. And that was, I think, spot on. And that is. It's something which every security professional would like to have in his arsenal, something which gives him timely information, timely, effective intelligence so that he can take those decisions which impact employee safety, reputation of, companies.
Of course, that's the most important thing.
I think resilienceOS goes beyond that and I think it's a good, um, integrator of data and it gives a lot of effective intelligence. So I think that's where your resilienceOS is getting it right.
"You have a common operating picture. Single version of truth. And I think the future of resilience is here, right from, you know, just your business impact analysis, the risk assessment, all the assets, all the risks and all the solutions.
They're all together in one platform. So what I see is lovely. The future of resilience is here. resilienceOS is the future of resilience." - Sam Kumar, Co-Founder & MD of MitKat Advisory
My name is Christa Jerome Smith. I'm currently the head of the ASIS Tampa, as the chapter chair. The biggest thing I like about the platform is that it's agnostic.
So you're able to bring in your existing technology to the platform. You don't have to rip and replace anything. We're all tight on budgets this year, and we have been for a while. The economy in the U.S. and other places is a little depressed. So it's very important to be able to utilize all of your assets and have an aggregator that can show you all of those things that you paid for.
And help with your security posture. And I really like the platform for that reason.
"My name is Pramod Bhat, and I work with a company called AbbVie Biopharma. I'm looking after Europe, Middle East, and Africa. I'm the regional security director based in Paris. I think, as you know, right now, geopolitical risk landscape is quite complex. We do have operation in places like Ukraine, Russia, and Iraq.
And all these areas have been, you know, quite impacted and, to make sure our people are safe and secure, and our assets are safe and secure. I think we need definitely a high quality of intelligence and a timely intelligence. Yeah, I saw your platform resilienceOS. First of all, congratulations for making it more innovative, making it more open, more, more flexible, in fact, because I see there's opportunity where we can have multiple sources fed into the platform as per our choice.
So I think this is really good. And I also heard from you that you are going to integrate artificial intelligence as well. I think that is going to be another great step. But, really thank you for challenging legacy players as well. Innovation is definitely required when we want to make sure our employees are safe.
The fact is it's an integrated platform. Uh, it's not only about intelligence and sending notification and safety checks, but also helping on how do you manage your crisis. So that tool is integrated, well integrated. And I was speaking that is there a scope of, you know, having our resiliency plan uploaded there and there is a provision there as well.
My name is Linda Pace and I work for City National Bank of Florida and my title is I'm a Director of Resiliency, Safety and Security. I believe, yes, resilienceOS may be the type of tool that I need to help me to have a broader view of all the data and all the documentation that we have today.
The most cutting edge is the ability to get information from multiple data sources, bring it together and produce a usable report for management and getting that in record time. So if the data can come in and within a few minutes we could have a report showing the landscape over multiple locations.
I think that's really cutting edge. One of the challenges I'm trying to solve at the company now is bringing together all of the components of our programs. For example, all the documentation to get as much automation and technology included in the organization, and particularly in my team as possible, and to reduce the manual processes where I can.
I think awareness is one of the key components when I'm dealing with resiliency and risk. Making sure we're all going in the same direction, understanding what the risks are keeping that in the forefront of our mind and also helping us to bounce back and making sure the organization remains resilient.
So those are the most important things I believe at this time. And increasing awareness and training is always important.
My name is Yari McBride. I work at Concentric Advisors as the Director of Global Intel. We have tools that we like already that we're not really ready to give up, that this can help us with. I like that you can bring in different forms of, like, Riskline. You can bring in things that you already have, that you're already paying for, to build the bigger picture.
I think that's where a lot of us are finding the, the issue is that we're having to use five different tools to answer one question. So if we were able to find one place, you can house all that information and work in one space, like one current operating picture. I think that's one way that the industry can move.
I like the interface. It seems like it's really easy to work on, and I like that you can tailor the alerts that go out to clients. So, we're a service provider, so we have multiple different clients. We don't just support our staff. So the ability to change the template of the alert is important. So, clients know that it's, it's specific to a trip maybe that they're taking, or specific to different teams within their organization. Thank you.
My name is Jerry Mislin. I work for HCL Tech. We're a very large Indian based global software company. I'm the Senior Security Manager for Physical Security responsible for everything outside of India. My first impressions were it's a very nice platform. I like the fact that it is agnostic as to the providers and data coming in. The biggest resilience challenge for me is maintaining visibility on my various facilities and employee locations, especially because we're a hybrid workforce. Not everybody's in the office. So when there is an issue, it's sometimes hard for us to figure out who's actually impacted.
Client Testimonials
VP of Global Security, Helmerich & Payne
"resilienceOS gives us a 360° view of risk, integrating threat intelligence, travel records, access control, and more into one operating picture. resilienceOS saves hours and acts as a force multiplier for our global security team."
Director of Global Security, Lewis Energy Group
“resilienceOS has allowed us to map all our assets, layering in vehicle tracking, weather, maritime, access control, video management, and more - all in one place.”
Group HSEQ Director, Repsol
“resilienceOS is a critical leap forward for safety in our industry. Real-time data visibility helps to optimise operations, improve decisions, and save lives.”
CEO, Serica Energy
“We are delighted to harness the positive power of the new technology in resilienceOS to further enhance the efficiency of safety in our operation. Our team are working with Restrata to roll out the technology and integrate operating procedures. This collaboration is absolutely in step with Serica's vision of using technology to help our team to work smarter and be safer.”
HSE Director, Three60 Energy
“The Restrata control room facilities and services are excellent, as are the people, and the incident management software resilienceOS made it possible to run a remote event, which we considered highly advantageous.”
Shell
"We needed to improve and integrate the systems used for tracking personnel to improve safety and efficiency in hostile environments. Restrata helped increased operational visibility and resilience, ensured safety of individuals and rescue teams, and streamlined travel and logistics processes — all while saving millions in costs."
Senior Emergency Response & Security Advisor, Total Energies
“Since Total acquired the assets of Maersk Oil North Sea, it was critical to us that we continued to provide the highest levels of professional emergency response to all of our facilities. We have retained the excellent support that Restrata has provided for many years to Maersk Oil North Sea, now expanded to the larger Total operations - augmenting our emergency response capabilities and utilising their consulting expertise.”
Director QHSE, Borr Drilling
“We wanted a global emergency response solution for our operations around the world. We chose Restrata as our global partner for 24/7 Emergency Alert and signed a MSA back in 2018 with the company. Restrata helps us with Incident Management Training and ensuring that our emergency response procedures are appropriate to protect our people, the environment, assets and our reputation.”
HSE Manager, Fairfield Energy
“We outsource all our emergency response to Restrata, and have been satisfied with the level of service for more than five years. Restrata have been exemplary, and have given us confidence and peace of mind with regards to Emergency Response procedures and provision, allowing us to focus on our operations.”
Head of ICS, Genel Energy
“We were looking for a true and trusted partner and found one with Restrata. resilienceOS offers us a truly global and integrated solution to provide a safe and secure working environment for our employees, contractors and visitors now and as our business grows. Additionally, they offer the flexibility, customisation and industry know-how we need, as we plan to implement more security measures. The SaaS-based platform will allow us to improve operational efficiency and manage incident response, while reducing costs.”
Lead Safety Advisor, ODE Asset Management
“Restrata have provided a professional, high quality, agile, incident response service that has adapted to the evolving needs of our business. Backed up by dedicated client focussed support, our partnership has enabled ODEAM to demonstrate a high level of operational readiness to both clients and regulators. ODEAM are now very well placed to respond to any event, large or small within our area of responsibility.”
HSE Manager, INEOS
"The primary benefit is the deep operational experience that Restrata brings. I’d describe Restrata as subject matter experts in everything related to emergency response, from call-outs to documentation, incident management, debriefing, and even tracking people worldwide for travel. They offer a comprehensive service from start to finish, which is exactly what we were looking for.”
Security & Emergency Manager, Mitsui E&P Australia
"Restrata's customer service is second to none, nothing ever a problem. The ease within which we've been able to introduce Restrata has been fantastic."
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