When a serious offshore platform incident required the evacuation of all personnel, the operator needed to coordinate a complex response involving multiple teams, stakeholders and communication channels under intense time pressure. The organisation recognised the need for a more structured and scalable approach to incident management.

Using Restrata's resilienceOS platform, the organisation established a shared operational picture across response teams, enabling structured decision-making, real-time visibility and coordinated communications throughout the incident. Restrata's crisis advisors also provided operational support, including management guidance and family support services.

All personnel were safely accounted for and the response was managed effectively from initial escalation through recovery. Following the incident, the client expanded its use of Restrata's services across global operations. What began as a focused engagement has since evolved into a broader operational partnership supporting resilience across the client's wider operations.

A housing organisation needed a reliable way to protect approximately 500 lone workers operating across geographically dispersed and potentially high-risk environments. The organisation required a solution that could provide continuous monitoring, rapid escalation and immediate access to support whenever an employee needed assistance.

Restrata provides 24/7 lone worker monitoring through its Resilience Operations Centre, combining resilienceOS technology with trained operators available around the clock.

The organisation established a scalable, always-on worker safety capability that improves response times, strengthens operational oversight and provides reassurance to both workers and management. Today, approximately 500 employees are protected through a single integrated monitoring and response solution.

Operators across the UK offshore energy sector must regularly demonstrate their ability to manage large-scale incidents under rigorous regulatory scrutiny.

Restrata supports organisations through a combination of resilienceOS technology, structured incident management processes and operational oversight delivered through the Resilience Operations Centre. During exercises, teams use resilienceOS to manage actions, decisions, communications and situational awareness while Restrata specialists provide guidance, monitoring and additional support where required.

Clients strengthen regulatory readiness, improve cross-stakeholder coordination and demonstrate a robust and auditable response capability. For organisations responsible for critical national infrastructure, the combination of technology and operational expertise provides confidence that they are prepared when incidents occur.