Author: George Siegle
Bio: George Siegle brings over 15+ years experience in operational resilience and helping global organisations build effective resilience programmes.
4 Reasons Companies See Higher Employee Safety App Adoption with Restrata
Employee safety apps are built to transform duty of care. Instead, in many organisations they have quietly become another broken promise.
Across high-risk industries, legacy vendors routinely deliver 10–20% employee adoption. That means up to 9 in 10 people may not receive a critical alert when it matters most.
Restrata customers consistently achieve better. They see higher adoption, broader engagement and more meaningful use of their people safety capability across Security, HSE, Travel, Operations and HR.
Not because they send more reminder emails. But because adoption is treated as a core operational capability, not a one-off rollout. Low adoption is the result of how employee safety technology is positioned, implemented, and supported over time.
Here are four reasons companies see higher employee safety app adoption with Restrata, compared to legacy vendors.
Reason 1: Adoption is designed and measured as a programme, not just left to chance
Most legacy deployments follow the same pattern:
- Project team configures the system
- Global email announces the new app
- Training deck is shared
- Adoption is assumed, not measured
Months later, usage hasn’t been followed up and no one can clearly say who the system really covers.
Restrata approaches adoption as an ongoing resilience programme, not a one-off go-live.
Restrata’s world-class team of operators work with customers on:
- Leadership engagement and positioning
- Clear internal messaging that avoids fear or “tool fatigue”
- Internal customer toolkits purpose-built for enhanced adoption
- Playbooks for onboarding staff, travellers, contractors and remote workers
This combination of product capability and human expertise is a big reason companies see higher, more durable adoption with Restrata than with legacy vendors who simply send out an email.
Reason 2: Employees understand the value because the app is simple, transparent, and user-friendly
Why adoption fails elsewhere
From an employee perspective, reluctance to download or activate a safety app is often due to the following:
- they do not see enough everyday value
- they believe emergencies are unlikely to affect them
- they are uncomfortable with unclear location tracking
- registration feels like a hassle
Many legacy apps unintentionally reinforce this by being difficult to use, poorly explained, or offering little perceived benefit beyond rare crisis moments.
Why Restrata is different
Restrata starts with the employee experience.
The mobile app is:
- easy to download and activate
- simple to use, with minimal friction
- clear about what location data is shared and why
Employees are not asked to “trust the system blindly”. They are given clarity and control, which helps address privacy concerns and cultural resistance.
When employees understand the value and feel respected, adoption becomes far more achievable.
Reason 3: Organisations are supported with proven best practices, not left to figure it out alone
Why adoption fails elsewhere
Low adoption is not a new problem. It has been raised repeatedly by customers of legacy platforms, including at customer advisory boards and operator forums.
Yet many providers:
- do not proactively share best practices
- do not adapt guidance to different organisational cultures
- do not stay engaged once the system is live
As a result, customers are left carrying the burden of adoption alone.
Why Restrata is different
Restrata brings hands-on expertise into onboarding and ongoing customer success.
Our teams work alongside customers to:
- apply proven best practices from real-world deployments
- tailor adoption approaches to organisational realities
- help leaders move employee safety from “nice to have” to “must have”
This partnership model recognises that adoption success depends on experience and support, not just software.
Reason 4: Adoption and reachability are measured, not assumed
Why adoption fails elsewhere
Many organisations simply do not know who they can reach during an emergency.
Legacy platforms often provide limited insight beyond app download numbers, which do not reflect real-world reachability. Without measurement, there is no accountability and no way to improve.
Why Restrata is different
Restrata provides tooling that helps resilience leaders:
- measure adoption across the organisation
- understand who can actually be reached during an emergency
- identify gaps across roles, regions, and worker types
This visibility turns adoption from a vague assumption into something tangible and actionable.
What gets measured gets improved.
The result: Fewer blind spots, stronger duty of care, real resilience
High employee safety app adoption is not a vanity metric. It is the difference between:
- Reaching everyone VS missing most people in an emergency
- Seeing your true exposure VS operating with false confidence
- Proving true duty of care VS explaining why people were missed
Companies that choose Restrata do so because they recognise that low adoption is not a user failure. It is a system design issue.
By delivering trusted functionality, engaging leadership, and treating adoption as an ongoing resilience capability, Restrata helps organisations close the gap that legacy vendors have left open for too long.
You cannot protect who you cannot reach. With Restrata, our customers move closer to reaching and protecting all their people.
Next step: See how high adoption looks in practice
If you want to understand what high adoption really looks like: Speak to a Restrata expert about your current adoption rates, blind spots, and how we can help today.