At 4:47 AM, state television cuts to static. It returns moments later with a military officer announcing the “temporary suspension” of the constitution and a nationwide curfew. Within the hour, mobile networks are down and armoured vehicles are moving toward the capital. Two hundred kilometres away, your people are on the ground – and the picture is almost entirely unclear.
By the time your crisis team is on a call, six hours have passed. The situation has changed twice. And your CEO is waiting for answers.
What happens next depends entirely on the quality of the intelligence in front of you – and what your systems can do with it.
Why we partnered with Factal to provide verified intelligence at the point of response
For organisations with distributed workforces, this isn’t a hypothetical. Military escalations, civil unrest, and rapidly changing security situations have a way of arriving overnight or on weekends, yet the challenge in those first minutes is never the absence of data – it’s knowing which data to trust.
Factal‘s editorial team monitors thousands of sources around the clock, with regional specialists who understand the nuance of what’s actually happening versus what’s being reported. By the time an alert reaches your platform, it’s been verified, severity-rated, and contextualised. Not just what happened, but what hasn’t been confirmed yet, and what to watch. In the first two minutes of an escalating situation, that distinction can mean the difference between making the right call and chasing a false report while the situation worsens.
Everything resilienceOS does downstream depends on the quality of that trigger. Factal gives us the foundation to make the first 15 minutes count.
Why we partnered with Factal to give our customers a single operational picture
Before this integration, the workflow in that 2am scenario looked like this: alert lands, analyst reads it, manually cross-references with HR to find who’s in the country, pulls travel itineraries, tracks down contact details for in-country personnel, drafts a message. By the time that picture exists, 45 minutes have gone, and in an escalating situation, that’s 45 minutes you don’t have.
With this integration, the Factal alert becomes the epicentre of the operational response immediately. Its coordinates define the geofence. resilienceOS pulls every person and asset within the impact radius – offices, facilities, travellers, remote teams – from GPS, travel itineraries, and HR data. Targeted communications go to the right people across the right channels. And ROSA, our operational AI, generates a full situation overview and recommended actions drawing from Factal’s verified intelligence and your organisation’s own data. All of this in minutes, rather than hours.
AI for security operations is only as useful as the intelligence feeding it. Verified data in, trusted recommendations out, with human judgement throughout. That’s what this partnership delivers.
Why we partnered with Factal to help our customers move from reactive to intelligence-led
Fifteen minutes, done right, looks like this: verified alert, full exposure mapped, communications out, sitrep ready for leadership, team actively managing the response. That’s what Factal and Restrata working together makes possible.
Most organisations aren’t there yet. The gap between alert and action is still measured in hours for many teams – and when your people are spread across multiple locations in a fast-moving situation, that gap has real consequences.
Our joint playbook sets out exactly what those 15 minutes should look like, from the moment a verified alert lands to the moment your team has a complete operational picture and is moving.
Download: From Alert to Action – The First 15 Minutes with Factal and Restrata