resilienceOS: A product launch with a difference…

    Restrata Team
    Restrata Team

    An introduction to resilienceOS

    Recently, we launched resilienceOS. Our answer to the fragmented and vulnerable technology landscape that organisations are faced with today. 

    At a time when the world feels like it’s in a state of perpetual change with ever increasing technological complexity, resilience has become paramount. The past few years have had us all questioning how to best keep up and adapt, both at a personal and organisational level. This has created a necessity for resilience in business operations. Delivering organisational resilience, security, safety and critical event management today is a challenging task with higher demands and increasing complexity. What’s more, with traditional solutions we lack the simplicity, clarity and confidence to be effective. 

    Our resilienceOS launch symbolised a pivotal moment and opportunity for organisations that understand the need for resilience. With such a differentiated proposition, it was essential that we did our launch differently, in style. From our technical studio in North London, we began to communicate the Restrata vision for the future of organisational resilience. We articulated the what, why and how of organisational resilience today. Our view, that modern resilience technology will play an ever more central role in our lives, featured throughout. Not only will this be beneficial, it will prove to be essential. We believe it will make or break achieving simplicity, clarity and confidence for organisations, and with it, resilience. 

    However, traditional resilience technology, while useful in many ways, has so far created a fragmented software landscape that has left many organisations trying to stitch together a unified picture.  

    … Enter ‘connected resilience’. Our solution to the problems we face as organisations. 

    The three pillars of connected resilience

    Connected resilience has three essential pillars:  

    1. Simplicity: resilience technology should take care of the complexity under the hood, so your experience can be simple and effective. With every data point that impacts your resilience captured and every part of your organisation impacted is managed, so that you can work smarter, faster and more efficiently throughout your organisation. 
    2. Clarity: it should provide a single source of truth across the organisation for visibility across operations, from the last mile to the macro view, with always-on risk mitigation, increasing response efficiency and focusing on longer-term resilience. 
    3. Confidence: it should be a scalable solution that can fit your specific resilience needs at any time, connecting the data that matters to you coupled with the ability to act on insights in real-time.   

    We know that every industry should endeavour to achieve connected resilience, creating the confidence to sustain the highest levels of preparedness, adaptability and response whether managing daily operations or facing dynamic risks and disruption at any scale. Following the articulation of our vision, it was time to move onto the more technical aspects of our category-defining solution. 

    We then introduced our solution – ‘to build the ultimate operating system for resilience: a new software category that puts your operations at the heart of the solution’. Restrata’s resilienceOS is the backbone of organisation-wide resilience, providing a single source of truth and action across safety, security, risk and critical event management alongside a robust integration ecosystem. All in real-time. All connected. For everything and everyone your organisation cares about, every day.

    Connected Resilience Engine (CoRE)

    ResilienceOS is powered by The Connected Resilience Engine (CoRE). A smart adaptive system composed of 4 key technologies:

    1. Data Ingestion: integrating the data that matters to you – be it internal or 3rd party. 
    2. Location Convergence: fusing people and asset related data from multiple sources into one. 
    3. Impact Calculation: always monitoring the risks and associated impact across your people, assets, supply chain. 
    4. Action & response: enabling you to act immediately on dynamic risks and potential threats. 

    The CoRE digitises everything and everyone across your organisation’s footprint into the operating system, monitoring the risks and the impacts you face in real-time, while always enabling you to always respond with confidence. The all-in-one  solution combines CoRE with 6 functional modules: 

    1. Connected site: for streamlining site management, safety and security on the ground. 
    2. Unified travel: for efficient people logistics, journey management and enhanced duty of care for global travellers. 
    3. Fused risk: providing a holistic view across your chosen risk data sources. 
    4. Mass comms: for just-in-time, multi-channel alerts and comms. 
    5. Incident and crisis: for a better, more coordinated response.
    6. Restrata App: for safety in every employee’s pocket under your own brand. 

    ResilienceOS will provide you with a solid foundation and flexible capability structure to start evolving the way you achieve resilience. Bringing you simplicity, clarity and confidence day-in-day-out.  

    The technical foundation

    We then went on to introduce the technical foundation of our stack. Explaining the Restrata ethos as a ‘Technology function to remove all the possible complexity to improve the experience for our customers’. By delivering an infinitely scalable, highly reliable software, we enable organisations to focus on what is important without having to worry about the solution itself. ResilienceOS is built on years of microservice architecture that allows us to build individual services that have single concerns. This makes them fast, scalable, predictable, testable and most of all, reliable. We utilise containerisation to move from development to production as quickly and safely as possible. The team can build features and services independently before incorporating them into resilienceOS. This allows us to test and measure each and every component before it becomes part of a core capability. All code is scrutinised for performance, reliability, usability and security prior to release so we can continually deploy stable changes to our customers with the minimum of disruption to their business. Everything a truly resilient operating system should be. 

    We know that all of your businesses have a huge variety of information available to them. Whether that is system biometrics, weather reports, travel itinerary, site access data, risk intelligence, and so on, the value in this data is its integration into a central system, where it can be viewed through a single pane of glass – which is central to the resilienceOS solution. 

    Changing the resilience landscape

    rOS is set to change the resilience technology landscape forever. Better than that, it’s now live and available – no matter your industry or size. We truly believe it will set a new standard for what is expected from software in this category. We believe in the future, every business will run a resilienceOS. Coupled with our customer success, consulting and response services, we can add value to your operations, whether on a single site, or across your global operations. 

    This marks only the first chapter of our resilienceOS journey, that we’d like you to join us on. There is much more to come, staying true to our promise to build the ultimate operating system for resilience. To solve for you and your business, delivering a single source of truth across safety, security, risk and critical event management alongside a robust integration ecosystem. So that you can better manage and enhance resilience and gain a competitive edge. 

    It’s time to find out how to make your organisation resilient.

    Get started with a discovery call today and explore what resilienceOS can do for your organisation